Zach Hagee - Employee Spotlight January 2025
January Employee Spotlight: Zach Hagee
Job Title: Account Representative
What does your day-to-day look like at Crownstone Equipment?
As an Account Representative, my main responsibility is to develop and manage customer accounts from a sales perspective. This includes everything from cold calling potential clients and meeting with them on-site, to providing quotes and overseeing the final delivery and walk-around of their equipment. I guide our customers through every step of the process to ensure they get the right equipment for the job. Additionally, I assist with inquiries related to rentals, parts, and services.
How long have you worked in the industry?
I started at Crownstone in November 2020, but my career in the industry began back in 2008 when I started technical trade school. I originally trained as a truck and heavy equipment mechanic.
What do you like to do in your spare time?
Outside of work, I enjoy cutting and splitting firewood. Recently, I’ve been exploring live-edge wood projects. I love spending time with my daughter and two bonus kids, whether we're playing video games, visiting the trampoline park, or enjoying a bonfire at home. We especially enjoy cooking dinner over the open fire. People would be surprised to learn that I also bake cakes in my free time!
Is there anyone you consider to be a mentor in your career? If not, who inspires you outside of work?
My father has been the biggest mentor throughout my life and career. He spent many years as a sales rep and retired as a national sales manager at a major communications company. His work ethic and dedication continue to inspire me.
What is your favorite part about the job?
I really enjoy meeting new people and building relationships and friendships. Ultimately, though, my passion lies in the equipment. I’ve been fascinated by trucks and heavy machinery since I was young, and that early interest is what drives me today.
What has the job taught you?
I’ve learned two key lessons in this role:
- "Take care of the customer first; the money comes second."
- "Keep your highs low and your lows high."
We truly appreciate Zach’s dedication and the hard work he puts in every day. This is why we’re proud to shine a spotlight on him this month. Thank you, Zach, for everything you do!